Digital Literacy Decoded – Time to Reprise Our Roles as Digital Citizens

Celebrated every year on September 8, this year’s theme for International Literacy Day focused on “Literacy and Skills Development.” And this made me instantly think of digital literacy and why we need to push digital skill development among the populace. It does not take much time to move from pen and paper to keyboard and screen. After all, low-cost smartphones, wide penetration of the internet and cheap data have made it possible for even the less-educated to join the digital world.

I think we all will benefit from a refresher on digital literacy- what it means, what it entails and what are the requisite skills. Let’s start by understanding the term “digital literacy.”

What is digital literacy?

Literacy, stated simply, means the ability to read and write. Digital literacy goes a step ahead and encompasses a variety of skills necessary to be part of the digital world. So basically, a digital literate can use devices to communicate, transact, create, research and/or evaluate content and network with other digital citizens.

If we break it down further, to simplify matters, we can say that a digital literate is one who:

  • Can operate a device: Use an internet-enabled device, understand and use the different functions, know how to secure the device and importance of security tools
  • Has basic computer literacy: Can search the web, book an app cab; buy or sell things online; use the digital medium for work, entertainment, education or to create awareness
  • Knows how to search for and create content: Uses devices to research, evaluate and compare data and also to create and share content
  • Communicates via social media: Understands and uses various social media platforms for purposes ranging from education, entertainment, collaborations to networking
  • Is aware of online threats and knows safe surfing habits: Stays aware of the digital environment and takes basic precautions when online

We all know why digital literacy has become such an important aspect of modern life. Technological advancement and increasing use of machine learning, artificial intelligence and the Internet of Things (IoT) has made it necessary for all to join the digital literacy bandwagon to understand how things work, communicate correctly, and know how to stay safe online.

Blackboards in schools are already a thing of the past with digital boards making their way into classrooms. Children do not need to go to the library to work on their projects, they simply ‘Google’ for the information. Teachers use available resources to make learning interesting and long-lasting. Children are also using apps to learn at their own pace and subjects customized to suit their interest. Homework assignments are more likely to be found in the WhatsApp messages from school than in school diaries. Digital literacy helps children to know how to select safe search sites, separate truth from falsity, be aware of the latest malware and phishing strategies and the need to avoid strangers and aggressive people online. They will also be adept at taking the right actions if they face negative behavior online.

Children are also on social media, using a plethora of devices. A digital literate would understand the implications of online actions and the probable consequences. They would also be well-versed in cyber etiquette, cyber ethics and cyber hygiene. Not only would they be moderate in their comments and posts, they would also show more diplomacy and empathy online. Importantly, they would know how to handle negative behavior like cyberbullying and trolling.

At home and work, we use a number of IoT devices. Hackers can break into these to steal our data or send us ransomware. Digital literacy arms us with the right skills to secure our online presence and keep our dear ones and our data safe.

As a parent your first question is likely to be- OK, so what are the skills that my child needs to have to be called a digital literate?

As you prepare your little tykes to become responsible digital citizens and take ownership of their online lives, do remember to reinforce time and again, the need for installing and running licensed security software like McAfee LiveSafe and McAfee Total in all their devices. Discuss and list the different ways the security tools help users to stay safe online and why skipping this step can lead to problems later.

Cheers to all you digital citizens. Ciao!


Salute to Teachers – The Architects of Tomorrow’s Digital India

The digital whiteboards have long replaced the squeaky blackboards, while emails and text messages are replacing messages pinned on the display boards in the corridors. Today, many schools have a Bring Your Own Device (BYOD) policy, making notebooks redundant. The education pattern is itself changing from general rote learning for all to the ‘Discovery’ methods. Children are encouraged to participate in  group activities, brainstorming etc. to make learning easier, more interesting and long-lasting. As the academic system is being revolutionized by technology, the teachers, who have the task of making tech work in schools, are working hard to adapt to the changing scenario.

Technology offers an enormous range of possibilities within the confines of the same old classroom, and teachers now have greater access to reading material on the internet to do fact checks, organize presentations, get students to prepare slide shows or study at their own pace – something that was not possible even a decade ago, when I was a full-time teacher.

I feel so excited therefore when educationists talk about new strategies and concepts to enable wholesome learning and development. What’s more wonderful is that parents too, are getting to be a constant part of their child’s daily activities in schools, thanks to videos and emails. Further, the internet has made the world a global village and teachers are smartly making the most of it. Tweet chats and dedicated discussion platforms on education have allowed teachers to share findings and learn from each other. Such forums allow teachers to stay abreast of new digital learning tools and ensure that their students are making the most of what tech has to offer. After all, only an aware teacher can impart the right knowledge to our digital children.

Therefore, it’s a win-win situation for both teachers and students, leading to vastly improved academic environment and global outlook in students.

If anyone argues (and we used to write essays on this in school) would robots replace teachers in the near future or are teachers becoming irrelevant, then my answer is an emphatic “NO” and I will tell you why.

Why do students need human teachers in the digital age?

  • The human touch and attention
  • To instill the right values and cyber etiquette
  • To teach discipline and responsibility
  • Offer the right guidance on web surfing in the age of fake profiles and fake news
  • Guidance on searching for information online

It’s not an easy task. If you examine what being a teacher in the digital age entails, here are some of the skills they need to have.

Digital Age teachers should be able to:

  • Bring about required changes to move towards digitalization of education
  • Think critically or think out of the box and encourage this trait in children too
  • Stay updated with the latest tech developments and familiarize themselves with current trends to be able to establish classroom order
  • Help students select the right digital tools and use them responsibly
  • Teach kids to safeguard their devices and their online environment
  • Understand digital literacy and teach kids digital etiquette and digital hygiene
  • Use social media effectively to connect with other educationists, parents and children
  • Assist parents to become tech-savvy and cybersafety aware

Three things that every teacher needs to tackle in school:

  • Cyberbullying: Classroom bullying has gone online. It has become quite rampant- ranging from the harmless leg-pulling to serious threats and abuse. Teachers need to keep an eagle eye out for such activities, educate children on future consequences and organize peer support groups for victims of bullying so that children can learn how to deal with bullies.
  • Online dares and risky challenges: Teens especially are attracted by such competitive tasks where they can prove themselves and earn peer approval. Children need to be educated early on about the associated risks so that know where to draw the line.
  • Oversharing: Children need constant guidance on what and how much to share for they lack the foresight to think of future consequences.

Sanitization and security of the digital world of children are of paramount interest and teachers are best placed to guide them on this. This includes using only those devices that have running licensed security tools like McAfee Total Protection, using strong passphrases or better still, password managers, and being mindful of their digital actions.

Teachers are truly the nation builders; they are moulding the future digital age citizens with the right knowledge and guidance. It’s a tough task, but they do it with elegance and a smile. Wishing all you teachers a very Happy Teacher’s Day, may your tribe flourish.